VIKIL 20 (30 Pieces in a box), Immune System Support, General Well-being, Antioxidants and Blood Health Sugar with Neem, African Mahogany, Bitter leaf

RETURN AND EXCHANGE POLICY

Thank you for choosing TEIKOROOTSOFAFRICAS.

If there was a problem with your order, please contact us immediately at te*********************@gm***.com

Please see the return policy outlined below:

▪  Due to the nature of the products, to be eligible for a return – items must be sealed, unused, and in the same condition that you received it.

It must also be a regular priced item.

NOTICE: We only offer returns on regular priced items. Items on sale cannot be returned or exchanged.

▪  You have 14 days from the date of delivery to make a return for full refund. After 15 days, all sales are FINAL and returns will not be accepted.

ALL RETURNS WILL HAVE TO BE MADE WITH THE CARRIER USED TO SHIP THE ITEMS TO YOU, TO ENSURE RECEPTION BACK TO US IN KUMASI, GHANA. 

If you choose to ship via another carrier, any additional cost to retrieve the item(s) on our hand such as taxes will be deducted off your refund.

There are certain situations where only a credit note or partial refunds are given: (if applicable)

•  Any item not in its original condition, damaged or missing parts for reasons not due to ours.

When returning your item(s), you are responsible for paying for your own shipping cost. Original shipping cost is non-refundable.

Also note that shipping cost of items returned to us due to your absence upon delivery is non-refundable.

We ask you to do your best to track the shipping process of your items.

THE FOLLOWING ITEMS CANNOT BE RETURNED OR EXCHANGED:

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

▪   Custom or personalized orders 

 ▪   Perishable products (like food or flowers)

▪  Digital downloads 

 ▪  Intimate items (for health/hygiene reasons)